MEMBERSHIP

Membership is free to join. Once you sign up, you start earning points on your purchases and unlock member-only rewards, offers, and benefits both online and in store.

You earn points every time you shop online or in store using your member account. Points are added automatically to your account after each qualifying purchase.

All your rewards are available in the "Rewards" section of your member account, accessible through the app or website once you're logged in.

You reach Plus level once you collect the required number of points within the qualifying period. Your progress toward Plus is shown in your member account.

Bonus vouchers are rewards you earn as a member. Once issued, they appear in your account and can be applied to eligible purchases before the expiry date shown on each voucher.

Your birthday discount is issued automatically around your birthday, as long as your date of birth is saved in your member profile.

Vouchers may take some time to appear after you qualify. Please make sure your account details are up to date; if it still doesn't show after the expected period, contact customer service.

This can happen if the voucher has expired, doesn't meet the minimum purchase requirement, or doesn't apply to the items in your cart. Check the voucher's terms for details.

You keep your Plus status for the defined qualifying period. To maintain it, you'll need to meet the points requirement again within that timeframe.

Your purchase history and digital receipts are stored in your member account, under the "Purchases" or "Receipts" section.

Your welcome offer is added to your account shortly after you join. You'll find it in the rewards or offers section, ready to use on a qualifying purchase.

Your digital membership card is in the app. Open the app and log in, and you'll find your card (with scannable code) on the main member screen.

Membership can be used in participating countries and stores. Benefits and availability may vary by market, so check the local terms where you shop.

Your personal data is processed in line with the privacy policy and GDPR requirements. You can view, update, or request deletion of your data anytime through your account settings or by contacting customer service.